Privacy Policy
DPDP Act, 2023 Compliant
IT Act, 2000 Compliant
At Pickyload, your privacy is our priority. Here’s how we handle your information.
2. Information We Collect
Name & Phone Identification & Contact
Location To match loads & drivers
Documents Driver verification only
Bookings Transaction history
3. Why we collect it
- Enable seamless bookings
- Verify driver identity
- Prevent platform fraud
4. Who sees it
- The Driver/Customer (after booking)
- Payment Gateways
- Legal Authorities (if required)
5. Data Security Safeguards
We implement "Reasonable Security Safeguards" as mandated by the DPDP Act, 2023 to protect your data from unauthorized access or accidental loss.
Encryption
All personal data is encrypted both in transit (via HTTPS) and at rest in our secure servers.
Access Control
Strict role-based access ensures only authorized employees can view sensitive information on a need-to-know basis.
Continuous Monitoring
We maintain access logs and perform regular security audits to detect and prevent potential threats immediately.
Breach Response
In the event of a breach, we will notify the Data Protection Board of India and affected users without delay.
6. Your Rights
You have full control over your data. You can request:
Correction
Deletion
Withdraw Consent