Refund Policy
Transparent guidelines for your payments on Pickyload.
10% Platform Fee
Booking Facilitation
Generally Non-Refundable
This fee covers technology and matching services and is finalized upon booking confirmation.
Refundable only if:
- ✓ Verified technical error during payment.
- ✓ Confirmed driver non-arrival (No-show).
- ✓ Fraud investigation outcomes.
₹100 One-time
Driver Activation
Strictly Non-Refundable
The activation fee covers the manual document verification and onboarding process.
Fee is non-refundable once the account has been successfully activated on the platform.